The Pharmaserv-Story 1997 - 2005

Pharmaserv is a site management company from the beginnings of this industry sector

• 1997 Spin-off as site management company from the former Hoechst Group
  - Owner of land, real estate and infrastructure assets
  - Operator with integral service offering (thereof appx. 50% subcontracted)
• Developing of a compelling and unique vision and strategy (front-runner of the industry)
• Restructuring and improvements in productivity:
  - Definition of core business, clear interfaces to customers and suppliers,
  - Streamlining of our core processes,
  - Divestment and/or closing of activities, which were not competitive,
  - Implementation of a customer- and service-oriented organisation,
  - Renewal of the management team, - Introduction of transparent structures and reporting, - Introduction of MBO based on a Balanced Scorecard measuring system, - Implementation of a neu ERP-system
• Enforcement of sales and key account management
• Revise of the service-portfolio and the product-offerings (Concept of product management incl. professional pricing) The customers of Pharmaserv confirm our achievements.

The Pharmaserv-Story after 2005: The new, independent ownership offers to take new opportunities

• 2005: Acquisition of Pharmaserv by 6 private investors
  - 3 managers of Pharmaserv
  - 3 consultants for corporate and group development
• Since 2005: Our independence enables to invest into important activities and site development. A site master plan and subsequent investments were realized:
  - Acquisition of expansion area (land)
  - Relocation of employees' parking to areas outside the works
  - Adjustment of the site-boundaries (forest/timber line)
  - Redefinition of built up areas
  - Measures to increase site security and safety
  - Focussed investments (e.g. logistics center, Novartis FCC-building)
• Focussed investments in forward-looking projects (e.g. conversion of production facilities)